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1. Can I safely send my credit card and
checking account details over the Internet?
SpankMovies.com has set up an alliance with
NetBilling, a company specialized in Internet credit card and "ECheck"
handling. The subscription form is a COMPLETELY secure form. This means your
data will be scrambled BEFORE it even leaves your computer and can only be
deciphered by the predestinated receiving computer. It can not be read by
anyone or anything except NetBilling's system.
2. How will I know I can safely join?
Many people have second thoughts about making payments on the Internet, since
it is hard to establish if the site really offers what it says it will and
since it is difficult to establish if the site will still be there tomorrow.
SpankMovies.com has been set up and is run by a very successful business
person. She has the income and time to be sure that the site gives you all
you expect of it and will be online for many years. We don't "cut" corners in
any way. Our site is hosted by Reliable Hosting, a "main line" hosting company
with a business division that hosts thousands of business sites in the world.
They have a server "up time" that runs close to 99.8%. They are not cheap or
free but they are the best we could find. In an effort to make sure your
money and information is safe, we have teamed up with
NetBilling, a specialized company that handles the credit card and online
check payments.
3.
What information will show up on my credit card bill or my checking account
statement? If you sign up
online your credit card will show a billing by Retro Digest. If you sign by
online check your statement will show a debit to Retro Digest.
4.
How do I cancel, and
what control do I have over my Membership?
Great Question!! It is extremely
easy to cancel/discontinue your membership at ANY time. You have full and
total control. Simply follow this link:
https://secure.netbilling.com/gw/native/selfservice1.2?110398369675:SPMOV
If you are having troubles
with this link, you can ALWAYS write me at
help@spankmovies.com. On top of that, you can Always expect a
response in less than 24 hours, if you do not receive a response (maybe
because of the spam filters, or a mistyping) PLEASE write me at
SpankingDigest@aol.com (as I am sure that at least one of my email
addresses will get your message, thank you for your patience)
5. Can I use other forms of payment?
Yes. If you follow the links to the
"Other Ways to Pay"
pages you will be given the option to pay for
your membership by mail, phone or "Auto Check."
6.
Do you have a Customer Service phone number. How else can I contact you?
Unlike many other online
membership sites, if you have a problem that can not be answered or is not
solved online you can talk to a "real live person". Our customer service
phone number is 714-998-7958. The best time to call is between
9:00am and 5:00pm in the afternoon, Pacific
Coast Time (USA). We also have live online support that you access where ever
you see the button (one is located above). This is a "real person" not
automated responses from a computer database.
7. When do I get my password?
You choose your username and password before you even sign-up! After you have
completed the online subscription form, and you are approved, a receipt is
shown on the page (which you should save) and a link is provided to
immediately start using your membership. This may take a few minutes, please
be patient. You will receive both an on screen and an email acknowledgement of
your payment.
8.
What kind of updates do you do and how often are the done?
We do continuous updates throughout the
month. We guarantee no less than 10 items to SpankMovies.com and a
combined total of 800-1000 items on the other sister sites per month. A list
of the number of expected updates can be found each month at
http://www.SpankingCity.com
9. Will I receive anything via normal (snail)
mail?
No. The SpankMovies.com is an entirely Internet based operation. All
information you need is forwarded to you via email only.
10. What is your policy on privacy of member
information?
The SpankMovies.com does not store any of your credit card/check
processing information, that information is protected and stored by
NetBilling. The SpankMovies.com is based in California in The United
States of America. Since we are a USA organization, USA privacy legislation is
applicable, which in simple terms means no one has access to member
information without your permission. Members have the right to review their
personal data stored by Retro Digest and amend it. You will be given an
anonymous and unique user id upon subscription. This ID is the only info you
need to send us in the event you have membership related questions.
11.
How will I know what to do after I join?
After you have completed the online subscription form, and you are approved, a
receipt is shown on the page (which you should save) and a link is provided to
immediately start using your membership!
12.
What if I have any more questions?
You can e-mail me at
spankingdigest@aol.com or call me 714-998-7958.
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